- BT Group PLC provides communication services and solutions. The Company offers networked IT services globally, local, national, and international telecommunications services for use at home, work.
- Openreach is a huge division of BT, or British Telecommunications PLC, now known as BT Group. BT Openreach was established in 2006, owns the telecommunications pipework and phone cables in the UK.
- British Telecommunications PLC British Telecommunications Public Limited Company provides communications solutions and services. The Company offers fixed-line, broadband, mobile, and TV products.
- BT Group Plc is a holding company, which engages in the provision of communications services. It operates through the following segments: Consumer, Enterprise, Global Services, Openreach, and Other.
Is BT (British Telecom) having an outage right now?
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Run a personalised check on your business broadband and phone line now. Is your BT service down? Get a status update right here.
BT (British Telecom) problems in the last 24 hours
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems:
- Internet
- Phone
- Wi-fi
- Total Blackout
- TV
The most recent outage reports and issues originated from London, Droitwich, Dunbar, Oxford, Watford, St Albans, Chesterfield, Grantham, Southport, Faversham, Manchester, Cricklade, Shefford, Peebles and Newton Abbot.
| London | Wi-fi |
| Droitwich | Phone |
| Dunbar | |
| Oxford | Phone |
| Watford | Wi-fi |
| St Albans | Internet |
BT (British Telecom) Comments
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:- Dominic Kevill (@DominicKevill) reported
@bt_uk Absolute rubbish didn’t manage to stream asingle game on Bt sport,WiFi was rubbish and customer services woeful sent screenshot of error code “ contact your WiFi provider” who were the same joke company
- 12 in a row patio (@sb101997) reported
@bt_uk You are having a laugh BT my signal is rubbish and drops regularly. I have to reconnect so often is a disgrace.
- Bec Chelin (@bec_chelin) reported
Who do I have to petition to never have McManaman do the commentary on an Everton match ever again @btsport?
- Chris (@CJbladesUk) reported
@bt_uk Are you having a laugh wheres the small print saying you need to pay extra for this service, I'm new to BT Fibre to the home and have issues with more than one device streaming I get buffering, when I had standard copper with sky I never had an issue with wifi, work that one out
- Ash Fisher-Woolford (@AshWWoolford) reported
Not sure if @btsport commentary have mentioned it yet but so you all know we have never won at Goodisoon.
- ⚽ Danny Ashcroft ⚽ (@Danny_Ashcroft) reported
I can not be arsed with Steve Mcmanaman commentating on a ******* Everton game. **** off @btsportfootball @btsport
- Meghann (@meghannevans24) reported
@joaquimtroca @bt_uk God bless you, must be horrible. Good job there's not a pandemic on top of your trauma too.
- Broz (@Broz_11) reported
@bt_uk Just my TV... shocking to be honest. My contract is up and I’ll be joining sky. Issue after issue with BT!
- Jordan Jones (@JordanJ66141017) reported
@btsport why do you insist on always using Steve mcmanaman and his negativity towards everton on commentary for evertons matches? Absolutely ridiculous when my year is up im not renewing. Bad service
- Pagey (@pagey_23) reported
what exactly is @btsportfootball agenda when it comes to doing @Everton games? so negative towards us, never anything good to say.20mins in and Steve Mcmanaman hasn’t stopped chirping on. #EVEFUL #BTsport #Everton
- @su_jo 💙 (@su_jo) reported
@bt_uk Yep - that’s AFTER BT took off a tenner a month for a TV service I have never used but was “included” in my contract.
- Gareth wall (@waalli90) reported
@bt_uk The disc I have now will not connect wirelessly with router. Even right next to it. I really don’t want to hard reset the router again like last time. Could it be the router that’s the problem?
- Paul Cottle (@PaulCottle) reported
@btsport is the app not working trying to watch the game??
- #ArsenalTillIDie (@Da_Kevman) reported
@adrianjclarke @btsport @Arsenal Guarentee if VAR hadn't made the intervention on the first penalty incident then Bamford would have had a penalty that Graham Souness was crying for at the end of the game
- Jack 🇮🇹🇧🇷🏴🇨🇴 (@MasonHolgoat) reported
@btsportfootball @btsport stop commentating over the sirens and z cars pls. You never speak over the gobshites song do you? Get out BT 🖕
- Phil Donaldson (@phildonaldson74) reported
@btsport had pretty much enough now. Every time Everton play we end up with MCManaman. Is there any chance you could give any other human being on Earth the job just so I can enjoy the service I pay a lot for??
- Deado (@VIVE_Deado) reported
@bt_uk If you want fast, don't get BT.If you want reliable, don't get BT.If you want good prices, don't get BT.If you want ANY customer service, don't get BT Conclusion: Don't get BT
- leigh.butler 💙 (@barmylad34) reported from Derbyshire, England
Anyone else having trouble with BTTv going off this evening in the Derby area? @bt_uk or is that just me?
- Gareth wall (@waalli90) reported
@bt_uk Thanks. If nothing else, the support via here has been spot on. 👍
- Tim Feather (@FeatherTim) reported
Genuinely annoys me that BT Sport exist....who is giving them all the games!! Wish they would go back to their place before Covid showing the crap games like West Ham vs West Brom or Villa vs Fulham etc....#EPL #BTSport
- Tooooom (@ItsGumbo) reported
@bt_uk hey, my internet has been down for a few hours and I just wanted to ask if it’s a problem in my local area/if it’s currently being worked on, thanks.
- Shena Chilvers (@shena_chilvers) reported
@btbusinesscare And will include your compensation for their bad service!!
- Hayley Waterman (@HCWaterman) reported
@bt_uk Shame your parental controls have never worked, have to rely on Googles limited safe search on my children's tablets!
- Jeff (@jeffnewton1) reported
@jimriley500 @btsport Sam Allardyce has a record of never having been relegated as a manager but records are there to be broken !
- Derek Heenan (@DerekHeenan) reported
@bt_uk This has been done before, and then a few days later it doesn't work again. We never had these problems in our previous address
- Jim Riley (@jimriley500) reported
@jeffnewton1 @btsport Encouraging point, but too late I fear for survival. Never know in football.
- Alec Murrell 💙 (@AlecMurrell) reported
@bt_uk Missed the second half of the Wasps game because of it - frustrating. Tried resetting router but seems it’s a problem external to us.
- Gareth wall (@waalli90) reported
@bt_uk Hi. Sorry. Had to pop out. The problem has never been from exchange to router. Someone suggested radio interference causes the dropouts. Thanks for sending another disc. I have used the app to position before.
- KiaRebecca (@Kia_Who_) reported
@bt_uk my internet has been silly slow speeds for months, it been turning on and off randomly, I’ve tried resetting my hub and nothing works. After nearly a year of this I want out of my contract. I’ve tried calling and live chat numerous times but nothing. DM + sort this please!
- Stanley Corr (@StanleyCorr) reported
@bt_uk I feel like most of the people having issues just either don't know how to set up basic equipment or think WiFi is magic and can pass through anything. I actually pay attention to positioning relative to walls and I couldn't be happier with my service.
The telecommunication industry is going through a transformational phase of development – to acclimatize itself per the new technological and cloud trends. An article I had written for Microsoft blog discusses this in good detail – Digital transformation helps telcos move from perish to flourish.
At the very outset, the focus was on the Communication Technology (CT) which marked the first wave of the information era. The second phase was the internet phase which started approximately around the year 2000. The industry realigned itself around horizontal solutions during this phase. It was the time of e-commerce and portals.
After 2006, the cloud began taking shape and this marked the third phase of transformation in the telecommunication industry. Come 2019 and we are in the midst of the era of cloud, where a new world of opportunities has opened up for the carriers. It is quite evident that this era is unstoppable and there is no escape.
British Telecom Network & Wireless Cards Drivers
Related: MSP and CSP Best Practices Guide – How to Grow your Profitable Cloud Business in 2020
In addition to opportunities, the telecom companies around the world are facing a lot of challenges in this era. New technologies like the Internet of Things (IoT), augmented reality (AR), virtual reality (VR), microservices and more necessitate that telecom providers realign their business strategies and restructure themselves as per the cloud era, in terms of operations, architecture and networks as well.
Moreover, in order to gain a competitive edge, they need to focus on providing customized solutions to their customers and focus on developing long-term relationships with them.
Top 5 challenges and trends in telecommunication industry
This write-up on top 5 challenges and trends in telecom industry is an endeavour to help you stay informed. Let’s discuss the challenges faced by the telecom industry first.
British Telecom Network & Wireless Cards Drivers
Top challenges in telecommunication industry
Telcos have to decentralize the purchasing and decision power, both internally and externally, because of the essential agile reconfiguration of the cloud.
With the availability of new technologies, the variety and quality of services from telecom companies and internet service providers (ISP) are increasing, profit margins are decreasing, and the lines between telecom companies and technology vendors are blurring. Hence, telcos have to take a fresh look at the level of ICT innovation and adapt their organization to digital transformation by creating strong cross-functional interfaces and by seeking tools for maintaining organizational flexibility.
With millions of subscribers, a variety of new products, bundled and customized solutions, the operational support services like service configuration, order fulfillment, customer care, and billing are becoming increasingly complex. Hence, the cost of handling these operations require resources and different tools, thus, increasing the financial overhead.
Telecommunication providers need to upgrade their IT and connectivity infrastructure and focus on providing data and voice services that are high quality, reliable, and affordable. Security of the networks has become a major priority for the telcos and they are facing challenges with the emergence of new threats that are powered by new technologies. So, a number of operational and technical innovations are needed to meet customer expectations of complete system security from network till the device level.
One more challenge waiting in the wings for telcos and ISPs is the impact of Internet of Things (IoT) that is leading to explosive growth in the connected devices. This growth is generating billions and trillions of new data sources and thus, it is expected that this growth will push the data to be handled by networks to zettabytes per year.
Top trends in the telecommunication industry
- 5G Networks – The telecom carriers are working on providing the 5G networks to spark an enormous wave of faster internet. While the technology has not yet been fully defined, carriers are proceeding with the lab and field trials in their race to stay competitive.
The full, mass-market 5G coverage is expected by approximately 2020.
- Secure and reliable services – Modern telecom environment offers a rich set of services that need reliable and secure authentication. The number of smartphones equipped with biometric fingerprint readers is increasing. This technology is also being used by retailers, financial institutions, government, and even schools, to verify identities.
Other biometric mechanisms like facial or retinal recognition, are also telecom trends and are likely to pick up steam in the coming years. An increasingly large number of telecom companies are adopting biometric SIM cards for curbing crimes related to mobile phones and terrorist attacks as well.
- Artificial Intelligence (AI) – The addition of artificial intelligence (AI) capabilities to smartphones will bring the next shift in technology, according to Huawei, in an article by ZDNet.
AI allows smartphones to perform highly sophisticated functions such as augmented reality (remember Pokémon Go), speech recognition, indoor navigation, and even learning the daily tasks and preferences of an individual to enable digital assistants like Siri and Alexa.
Customer service chatbots, like CenturyLink’s ‘sales assistant’, speech and voice services for customers where they can explore or buy content by speaking, traffic classification, network optimization and orchestration, and predictive network maintenance, like AT&T’s self-healing and self-learning hardware that’s powered by artificial intelligence are among some AI applications that are used by the leading players and are among the emerging trends in the telecommunication sector.
- Internet of Things – Although mentioned above as part of challenges faced by telecom industry due to the huge amount of data that connected devices generate, but this is one major trend that will provide telcos with more opportunities in the coming years. Becoming an IoT connectivity service provider and offering Machine to Machine (M2M) devices can open up new streams of revenue for the telcos.
Gartner predicts that there will be nearly 20 billion devices connected to the IoT by 2020 and that IoT product and service suppliers will amount to a business of $300 billion in revenue.
As per a survey by Tata Consultancy Services (TCS), the telecom sector ranks fourth as far as spending on IoT technology is concerned. Making software-based updates to their products and services has been rated as the top business process improvement by telecom companies. Other business improvements are providing customized marketing campaigns, improving customer segmentation, and providing better service.Image Credit: Tata Consultancy Services
IoT can be used for improving the operational efficiency with remote monitoring and management of equipment, IT infrastructure, getting better security with IoT enabled intrusion detection system and protection of remote sites by the telcos.
- Mergers & Acquisitions – With cut-throat competition, new technological innovations disrupting the existing customer base, the year doesn’t seem to be very easy for the telecommunication sector. That’s why a number of companies are looking to partner with media and content firms, like AT&T’s proposed merger with Times Time Warner Inc.
In addition, telcos are looking to increase their offerings by partnering with OTT players for delivering content or companies that can help them provide enterprise solutions like
SD-WAN (software-defined WAN).
The telecom companies should take a more informed approach to simplification of business processes which can help them ride the digital transformation wave.
The cloud and subscription billing complexities can be simplified with the right tools. Designed to ease management of recurring revenue businesses, RackNapempowers you to manage your business processes – billing, inventory, service delivery, marketing, sales, customer support and more through AUTOMATION- all from a single pane of glass.
What will be the top telecommunication industry trends in 2019 and beyond, per you? Let us know if there are any other telecommunication trends or challenges in the telecom industry that we should include in this article.